1. What are cookies?
Cookies are small text files that a website stores in your browser. They let the site remember your preferences (like language or currency), keep you signed in between pages, and — in some cases — help us understand how the site is used.
Some cookies are essential for the site to work. Others are optional and only set with your consent.
2. How we use cookies
Essential cookies (always on)
These are strictly necessary for the site to function. You cannot disable them.
- Session cookies — keep you signed in and maintain your booking flow.
- Security cookies — prevent CSRF attacks and abuse.
- Language preference — remembers whether you want to see the site in English, Italian, German, or Albanian.
- Cookie consent state — remembers your cookie choices so we don't ask again on every page.
Analytics cookies (optional, based on consent)
These help us understand which pages are visited, which search terms are used, and where users come from — so we can improve the Platform.
- Plausible Analytics — privacy-friendly, cookieless analytics (no personal data, no cross-site tracking). Or, if enabled:
- Google Analytics 4 — provides broader analytics and reporting. It sets cookies to distinguish visitors and measure sessions. IP addresses are anonymised.
Marketing cookies (optional, based on consent)
Currently we don't run advertising campaigns that set cookies. If we start using Google Ads, Meta Pixel, or similar tools, we will update this policy and ask for your consent before setting those cookies.
3. Third-party cookies
The following third parties may set cookies on our site if you consent to analytics or marketing:
- Plausible — analytics (or cookieless, depending on configuration)
- Google Analytics — analytics, if enabled
- Payment processors — Paysera, raiAccept — set cookies on their own checkout pages, not ours
4. How to manage cookies
Through our cookie banner
When you first visit the site, a banner appears asking you to accept or reject optional cookies. You can change your choice at any time by clearing your cookies for rentgoexpress.com and revisiting the site.
Through your browser
Most browsers let you block or delete cookies. Here's how:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions
Note: blocking essential cookies will break parts of the site (like signing in or completing a booking).
5. Do Not Track
We honour the Global Privacy Control (GPC) signal where feasible. If your browser sends a GPC signal, we treat it as a request to opt out of analytics and marketing cookies.
6. Changes to this Policy
We may update this Cookies Policy when we add or remove cookies, or when regulations change. The "Last updated" date at the top will reflect any changes.
7. Contact
Questions about cookies? Email privacy@rentgoexpress.com.